Kiwi.com

Customer Data Protected – Internal Security Policies Enforcement

Kiwi.com (formerly Skypicker) is a fast-growing, global online travel agency. It serves millions of consumers every year by combining flights from carriers that do not offer route coordination. Founded in 2012, it has grown to over 2,000 employees, and continues to grow rapidly.  Kiwi.com administers a diversified network, serving thousands of devices.

The aim of the GREYCORTEX Mendel’s implementation was to enable Kiwi.com to focus fully on their core business while keeping their dynamically growing IT infrastructure secure and reliable. 

  • Protection of customer data
  • Detection of future APTs, RATs, zero-day attacks, etc.
  • Network visibility for a growing IT infrastructure
  • Network performance monitoring and troubleshooting performance issues
  • Security policy enforcement
  • Needed a tool that could be easily managed from one place

Challenges

While the business and team are growing quickly, Kiwi.com’s IT infrastructure and network are growing even faster. Therefore, it’s important to keep their IT infrastructure both reliable and secure. The challenge was to manage a highly diversified and complex network and protect it against external attacks and threats. In regards to the network specifics, it was no less important to discover and solve any and all performance issues. This should be possible to do without any intervention or effect on the day-to-day operations of the whole company. 

Since its deployment in November, 2016, GREYCORTEX Mendel has helped us immensely. We were able to find security policy breaches and performance issues, and link these to problems experienced by users that previous tools had not seen. We could see attacks as they were developing and take action. We have really strengthened our security posture and are very happy with the results.”

Josef Staša, IT Operations Manager

  • Improved protection against external attacks and threats
  • Full network visibility and monitoring of internal network communication
  • Improved network performance monitoring and troubleshooting
  • Forensic analysis 
  • Full control over the network security management from one place

Results

GREYCORTEX Mendel includes several important features that have benefited Kiwi.com’s IT team. The most important is the behavioral detection engine, which is based on advanced machine learning and artificial intelligence, combined with an hourly updated signature database. Mendel also includes application performance monitoring capabilities and easy root cause analysis. The solution has helped to enforce Kiwi.com’s existing security policies and maintain its compliance with them.
GREYCORTEX Mendel was installed quickly and without any negative impact on the network performance and users. From activation, it immediately and automatically began to learn the network. Kiwi.com’s original security posture, while strong, was greatly improved with Mendel and the network is now prepared for even more advanced threats.