SÚSCCH a.s.
Meeting Regulatory Requirements and Protecting Healthcare Data
SÚSCCH a.s. is a leading specialised cardiovascular care centre in Slovakia, providing comprehensive services from prevention and diagnostics through to advanced cardiology, cardiac surgery, and intensive care. Daily operations depend on the reliable performance of medical devices and the secure processing of sensitive patient and healthcare data.
Challenges
As a leading healthcare provider, SÚSCCH faced increasing cybersecurity requirements under Slovakia’s Cybersecurity Act. To meet these requirements, the centre needed a solution for network traffic analysis and early threat detection.
Beyond regulatory compliance, the IT team faced a more practical challenge. They managed a complex mix of IT systems and specialised medical devices. With limited resources, they needed one solution to monitor network traffic across the entire infrastructure. It was equally important to verify that internal systems were not communicating with unexpected or unapproved destinations outside the network.
During the evaluation, SÚSCCH tested several solutions. GREYCORTEX Mendel stood out for its intuitive interface and genuine fit for healthcare environments. Mendel provides visibility into IoT and Internet of Medical Things (IoMT) communication, as well as support for industrial and healthcare protocols such as Modbus, BACnet, HL7, and DICOM.
- Rising cybersecurity regulatory demands
- Blind spots in IT and medical device traffic
- Limited IT resources for complex infrastructure
- Risk of unauthorized external communications
- Unverified internal security policy compliance
“We needed a tool that would allow us to examine network communication and security events in detail. Mendel provides a level of visibility that other systems cannot match.”
(Ing. Kmeťko, Head of the Information Technology Department)
Results
GREYCORTEX Mendel now monitors the entire SÚSCCH network, including connected medical devices. The solution was deployed in cooperation with Aricoma Systems s.r.o., a GREYCORTEX partner, and configured to reflect the specific needs of the healthcare environment. Following expert training from GREYCORTEX, the IT team seamlessly integrated the solution into their daily operations.
The IT team now has detailed visibility into network communication across the entire infrastructure. The team can see which devices are connected, who is using them, and what they are doing on the network. This makes it easier to identify suspicious activity quickly and investigate it in context.
Mendel has already proved its value in practice. It helped the IT team spot infected mobile phones and bring-your-own-device (BYOD) devices showing suspicious behavior. In addition, Mendel helped identify data exchange issues with an external supplier. It has also helped detect unauthorized use of network resources, including streaming services and access via Tor.
The solution meets the centre’s regulatory and operational requirements while remaining within its planned budget. SÚSCCH now has a tool that helps the IT team manage network security effectively, even with limited internal resources.
- Unified IT and medical device monitoring
- Expert deployment and IT team training
- Early detection of security threats and anomalies
- Detailed visibility into network communication and device behaviour
- Detection of unauthorized resource usage
“Mendel allows us to examine communication down to the level of the transmitted data. It clearly shows which device is involved, who is using it, and what type of communication is performing. This has helped us identify issues.”
(Ing. Kmeťko, Head of the Information Technology Department)
